About

I've always been the person friends and family call with tech questions, and I've always been good at explaining things slowly, without making anyone feel silly. A channel lets me help far more people than I ever could one at a time.

The videos use a calm AI narrator voice, and every description says so. Scam and safety facts are checked against official sources like the Canadian Anti-Fraud Centre and the U.S. Federal Trade Commission.

Justin, Falkland BC

Our promise: what we will never do

Scammers sometimes pretend to be helpful channels like ours. We will never:

  • Ask for your passwords, PINs or the codes sent to your phone
  • Ask for your credit card or banking details
  • Ask you to send money, gift cards or crypto
  • Ask you to install an app so we can see or control your computer or phone
  • Message you first to offer help, a prize or an investment
  • Ask you to move to WhatsApp, Telegram, text or a phone call

We only post on our YouTube channel (@TechWithPatienceCA), our Facebook Page and this website.

If someone using our name asks you for any of these things, it's a scam. Don't reply. Report the account, and tell us in a comment on any of our videos.

What the videos cover

  • Scam Safety Texts, calls, pop-ups and fake videos, and how to spot them.
  • AI Made Simple What AI is, what it's good for, and how scammers misuse it.
  • Phone Settings Bigger text, louder sound, more space, fewer spam calls.
  • Staying Connected Video calls, photos and group texts with family.
  • Surprise the Grandkids One-minute tricks to show off at the next visit.

Helping a parent with their phone?

Send them here. Every video is slow, calm and free, with no jargon. They can rewatch a step as many times as they like.